Methanex : System Solutions supports users
In order to provide quality assistance to its’ thirty internal users, within the utmost satisfaction policy of internal and external customers, Methanex Europe has hired System Solutions. This support is based on a stringent SLA (service level agreements) and a proactive service desk with a users’ satisfaction rate of about 97%. World leader in the production and distribution of methanol, Methanex Corporation owns manufacture sites all over the world. Methanol is an important component in numerous industrial and consumer products. It’s used in lots of chemical compositions and its’ spin-offs products are abundantly used to elaborate numerous products of paints, resins, pharmaceutical products and synthetic perfumes. Methanol is an alternative fuel with a significant positive impact on the future environment (already used in new vessels, certain vehicles and transformed in DME in trucks for freight transport in certain regions).